At TitanTidy (https://titantidy.us/), we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

You may request a return within 7 days of receiving your order. To be eligible for a return:

• The item must be unused, uninstalled, and in its original condition

• The product must be returned in original packaging with all accessories

• Proof of purchase (order number or receipt) is required

Certain items such as opened software, downloadable products, or clearance items may not be eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

• Approved refunds will be processed to your original payment method

• Refunds may take 5–10 business days to appear, depending on your payment provider

Shipping charges are non-refundable unless the return is due to a damaged or incorrect item.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no additional cost.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service to ensure safe return delivery

Non-Returnable Items

The following items are not eligible for return:

• Items showing signs of use or damage not caused by us

• Products without original packaging or accessories

• Gift cards and downloadable products

Contact Us

For return or refund requests, please contact us at:
📧 info@titantidy.us
Include your order number and reason for return for faster assistance.